Delivery & Returns
All our packaging where possible is recycled packaging and from sustainable sources. We do this to keep the costs down whilst sticking to our values.
Our standard shipping cost starts at £3.80 for up to 2kg and is delivered by standard carrier post generally within two working days. Should your items weigh more than 2kg or exceptionally bulky there more be an additional charge. If this applies to your order we will contact you as soon as we can to let you know prior to dispatching your order.
We will dispatch your items as soon as we can but, generally within 48hours after payment has been received but please allow 2-3 working days. received.
We will send you a confirmation once your order is on its way so you know when to expect it.
If you would like your items quicker, or you would like to know the cost of shipping outside the UK please contact us at firstname.lastname@example.org.
We hope you will be really happy with any items you purchase from us however if, for some reason, you are not then we offer a 14 day returns policy on all items. If you would like to return something please get in touch as soon as possible via email email@example.com letting us know the reason for requesting the return.
Unfortunately, we are not able to refund original postage costs and you will be responsible for the cost of returning the item to us. Please include your order details if possible when making a return as this will help us in administering your return and processing your refund.
Due to the nature of our business, we cannot offer an exchange policy.