Here at Skoobs, we care about our customers who are also predominately in most instances the same people that supply us. We aim to get the best return for those that supply us at the same time as giving you good quality preloved items at affordable prices. This also means that we are contributing to reducing carbon footprints that the manufacturing of new items produce. therefore each time you purchase from us you are also helping to save the planet for future generations. All items we sell on this site are sold on a commission basis to our suppliers/account holders, should you be interested in recycling good quality items that were once worn, read, or played with by your young ones then please do contact us at email@example.com
We take every care to make sure that whilst we are selling preloved items, your purchase from us will be in good condition, this we will try to display in images and description on our site, please do be aware that colours of the image may vary according to the monitor, tablet or phone that you are using.
Should you for any reason be dissatisfied with your purchase please do check our returns policy.
PRIVACY & SAFETY
What type of information does Skoobs collect?
We receive, collect and store any information you enter on our website or provide us in any other way, including completing registration forms, subscribing to our mailing list and making purchases and this information is likely to be personally identifiable. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we collect information?
When you conduct a transaction or send us a message on our website as part of the process, we collect the personal information you give us such as your name, address and email address. This personal information will be used for the specific reasons stated above only.
Why do need to collect this personal information?
We collect such information for the following purposes: To provide and operate our Services; To provide our Visitors and Customers with ongoing customer assistance and support; To create aggregated data which may be used to provide and improve our services; To comply with any applicable laws and regulations.
How do you store, use, share and disclose personal information?
The Skoobs.co.uk website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide information, products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Skoobs also stores information locally regarding seller registration details and stock as well as customers purchase histories and contact details. This information is stored securely and password protected.
How do you communicate with customers?
We may contact you regarding your account, your purchase, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary. For these purposes we may contact you via email, telephone, text messages, and postal mail. If you have consented, through registration with us or via another means when we have asked you, we may also contact you for your opinions through surveys or questionnaires, to send updates about Skoobs, or regarding special offers and promotions we are offering.
How can I withdraw my consent?
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org or send to us by mail to Skoobs, Upper Street, Witnesham, Suffolk. IP6 9EW
- Credit / Debit Cards
- Offline Payments